Providence Care welcomes feedback from patients, residents, clients and their families, as well as visitors, about quality of care and service delivery.

We invite you to use the Complaints/Compliments Form below to share your comments with us. Forms and deposit boxes are also located in prominent places throughout the organization.

The information you provide is confidential. It will help us to track and resolve client and family complaints that arise in the context of care and service delivery. Tracking complaints is an important tool in the continuous improvement of care and services. Positive feedback is equally useful in planning for the future and in providing recognition and support for the work we do.

Thank you for taking the time to provide us with your feedback. If you would like us to contact you, please add your name and phone number on the form.

Now Available! Compliments & Complaints Form

Please submit your Compliments & Complaints Form to: wecare@providencecare.ca